LGD FAQ
1. Are lab grown diamonds real?
Lab grown diamonds are real, having the same chemical, physical, and visual traits as their natural counterpart.
2. How are lab grown diamonds made?
Lab grown diamonds are made by replicating the conditions underneath the earth that result in the growth of a diamond—pressure, heat, and carbon.
3. Are lab grown diamonds cheaper than mined diamonds?
Yes, lab-grown diamonds are cheaper than mined diamonds because mined diamonds take millions of years to form, while lab-grown diamonds are created in a lab in just a few months.
4. Are lab grown diamonds certified?
Yes, all our Origem diamond jewellery is IGI certified.
5. Are the 4C's applicable to lab grown diamonds?
Yes, the 4C's of diamonds (cut, color, clarity, and carat) are applicable to lab grown diamonds. Click to learn about the 4C's before buying your diamond jewellery.
6. Do you ship outside India?
Currently, we do not ship outside India.
7. Is COD available?
No, Origem does not provide COD as a payment option.
8. Can I customize my online order?
Yes, origemindia.com provides customization options on certain products, such as selecting the Karat of the gold, and also the shape, carat, and clarity of the diamond.
9. Does customization cost extra?
The cost depends on the type of customization done, which can either increase or decrease the price.
10. Can I place an order online and pick it up at the store?
Yes, you can place your order at origemindia.com and pick it up from the store.
11. Do I need to provide identity proof when making online purchases?
All purchases above ₹200,000 will require an ID proof.
12. Do I need to provide identity proof when shopping at an Origem store?
All purchases above ₹200,000 will require an ID proof.
13. How do I take care of my gold jewellery?
14. How do I take care of my diamond jewellery?
Click to find out how to take care of your diamond jewellery.
15. How do I clean my gold jewellery?
16. How do I clean my diamond jewellery?
17. Can I get my jewellery professionally cleaned at Origem?
Yes, with time, all jewellery collects dirt and grime, which you can get cleaned at Origem stores.
18. Is there an additional cost for jewellery cleaning?
No, Origem does not charge extra for minor repairs and cleaning.
19. Can I return my Origem jewellery?
Yes, you can return your Origem jewellery within 15 days of purchase. Click to read more about our return policies.
20. Can I sell my Origem jewellery back to Origem?
Yes, Origem offers a buyback option. Click to learn more about our buyback policies.
21. How much is the shipping cost?
Domestic shipping is at no extra cost.